National Commission for Women

CPGRAMS Cell

Last updated: December 17th, 2025

CPGRAMS is Single Window interface for Citizens, Grievance Redressal Officers and Appellate Authorities. Grievances registered by the aggrieved citizens on CPGRAMS Portal are scrutinized and action is taken for speedy and favorable redress of these grievances. Complainant must lodge his grievance at the website https://pgportal.gov.in.

The following issues are not treated as Grievance:

Subjudice cases or any matter concerning judgment given by any court.
Religious matter.
RTI matters.
Suggestions.
Service matter of Government employee.

S. No.	Name	Designation	Phone No.	E-Mail
1.	MRS. SHIVANI TOMAR, UNDER SECRETARY	Grievance Redressal Officer	Tel: 011 – 26944809 (ext – 244)	shivanitomar[dot]ncw[at]gov[dot]in
2.	MRS. MONIKA YADAV, DEPUTY SECRETARY	Sub Appellate Authority	Tel: 011- 26944803	monika[dot]yadav[at]nic[dot]in

CPGRAMS Cell

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