| S. No. | Name | Designation | Phone No. | |
| 1. | MRS. SHIVANI TOMAR, UNDER SECRETARY | Grievance Redressal Officer | Tel: 011 – 26944809 (ext – 259) | shivanitomar[dot]ncw[at]gov[dot]in |
| 2. | MRS. MONIKA YADAV, DEPUTY SECRETARY | Sub Appellate Authority | Tel: 011- 26944803 | monika[dot]yadav[at]nic[dot]in |