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CPGRAMS Cell

CPGRAMS Cell

Last updated: दिसम्बर 17th, 2025

CPGRAMS is Single Window interface for Citizens, Grievance Redressal Officers and Appellate Authorities. Grievances registered by the aggrieved citizens on CPGRAMS Portal are scrutinized and action is taken for speedy and favorable redress of these grievances. Complainant must lodge his grievance at the website https://pgportal.gov.in.

The following issues are not treated as Grievance:

  • Subjudice cases or any matter concerning judgment given by any court.
  • Religious matter.
  • RTI matters.
  • Suggestions.
  • Service matter of Government employee.
क्र. सं. नाम पद का नाम फोन नंबर। ई-मेल
1. श्रीमती शिवानी तोमर, अवरसचिव Grievance Redressal Officer Tel: 011 – 26944809 (ext – 244) shivanitomar[dot]ncw[at]gov[dot]in
2. श्रीमती मोनिका यादव, उपसचिव Sub Appellate Authority Tel: 011- 26944803 monika[dot]yadav[at]nic[dot]in

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